Product/components used and version/fix level: Cumulocity-IoT Detailed explanation of the problem: I have created an account in the software ag, and I successfully logged in to the software ag account but When I try to open my Cumulocity in the software ag profile page, It doesn’t open It redirec…

That tenant is suspended in eu-latest.

Did you click “Login with Software AG Cloud”? If so what is the error?

Yes, when I click, the page automatically refreshes every time and redirects me to the same page

So you never get redirected to this screen? [image] Just tested it on your env819682 tenant, the redirect worked fine for me. Did this work for you earlier and just stopped? Are you in a different (company-)network now that possibly suppresses redirects? Did you try in a different browser?

1. So you never get redirected to this screen? Ans. Yes I got that screen But when I enter the credentials it redirects me to the login page of Cumulocity. 2. Did this work for you earlier and just stopped? Ans . This does not work at all. 3. Are you in a different (company-)network now that pos…

So how can I log in now? And please could you tell me what is the reason for suspending my tenant?

It was suspended on 1st July. [image] 1 month after it was created. Free trial expired? [image] Cumulocity IoT Free Trial FAQs Knowledge Base How do I request a Cumulocity IoT free trial? Step 1 – Sign Up The first thing you must do to request a free trial …

Email cc-ops-trial-support@softwareag.com requesting extension and reactivation of tenant.

Can not Login in Cumulocity IoT Account

Forum

Robert_Neale July 31, 2023, 9:58am 8

It was suspended on 1st July.

1 month after it was created. Free trial expired?

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Can not Login in Cumulocity IoT Account

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