# Can not Login in Cumulocity IoT Account **URL:** https://community.cumulocity.com/t/can-not-login-in-cumulocity-iot-account/804 **Category:** Forum **Tags:** cumulocity **Created:** [July 29, 2023, 9:33am UTC](https://community.cumulocity.com/t/can-not-login-in-cumulocity-iot-account/804 "2023-07-29T09:33:16Z") **Posts on this page:** 1 **Showing post:** 8
### Author: ![Robert\_Neale](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/robert_neale/32/31965_2.png) [@Robert\_Neale](https://community.cumulocity.com/u/Robert_Neale) #### Post date: [July 31, 2023, 9:58am UTC](https://community.cumulocity.com/t/can-not-login-in-cumulocity-iot-account/804/8 "2023-07-31T09:58:11Z")
It was suspended on 1st July. ![image](https://europe1.discourse-cdn.com/flex005/uploads/cumulocity/optimized/2X/a/a94dd60b42f17dd1f1d36df47b72abd1b654f642_2_690x73.png) 1 month after it was created. Free trial expired? > [@Cumulocity IoT Free Trial FAQs](https://community.cumulocity.com/t/cumulocity-iot-free-trial-faq/1475#how-long-is-the-cumulocity-iot-free-trial-9): > > How do I request a Cumulocity IoT free trial? Step 1 – Sign Up The first thing you must do to request a free trial is to sign up using the link [https://www.cumulocity.com/start-your-journey/free-trial/](https://cumulocity.com/pages/free-trial/)Step 2 – Email You will receive an email with a subject line: Welcome to Cumulocity IoT. In this email, you will receive your username and one-time password. Open it and click on the “Login now” button: Login with your email address and the one-time password. If you do not receive the email … --- _[View the full topic](https://community.cumulocity.com/t/can-not-login-in-cumulocity-iot-account/804)._