# cannot remove/edit Smart Rule

**URL:** <https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325>\
**Category:** Forum\
**Tags:** cumulocity\
**Created:** [November 8, 2019, 8:16am UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325 "2019-11-08T08:16:22Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Uwe\_Zimmermann](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/uwe_zimmermann/32/19039_2.png) [@Uwe\_Zimmermann](https://community.cumulocity.com/u/Uwe_Zimmermann)\
**Post date:** [November 8, 2019, 8:16am UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/1 "2019-11-08T08:16:22Z")

</div>

No matter what I do, I cannot remove/edit/disable a Smart Rule.  
I get the attached error.

Thank you for any help.

 ![cumulocity-error1.png](https://europe1.discourse-cdn.com/flex005/uploads/cumulocity/original/2X/8/84befe4fd741339fca4b7c988795d071df81c61b.png)

---

<div class="post-metadata">

**Author:** ![Robert\_Neale](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/robert_neale/32/31965_2.png) [@Robert\_Neale](https://community.cumulocity.com/u/Robert_Neale)\
**Post date:** [November 8, 2019, 11:47am UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/2 "2019-11-08T11:47:38Z")

</div>

Are you doing this with a ‘normal’ user or one created with SAG cloud?

---

<div class="post-metadata">

**Author:** ![Uwe\_Zimmermann](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/uwe_zimmermann/32/19039_2.png) [@Uwe\_Zimmermann](https://community.cumulocity.com/u/Uwe_Zimmermann)\
**Post date:** [November 8, 2019, 3:27pm UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/3 "2019-11-08T15:27:16Z")

</div>

I don’t know the difference.  
I believe it is the latter, because I “Login with  
Software AG Cloud” into my free trial account.  
If I’m supposed to do differently, it is not obvious.  
Thank you.

---

<div class="post-metadata">

**Author:** ![Michael\_Welsing](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Michael\_Welsing](https://community.cumulocity.com/u/Michael_Welsing)\
**Post date:** [November 14, 2019, 2:58pm UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/4 "2019-11-14T14:58:08Z")

</div>

Hi Uwe,

are you still able to create a new rule?

best regards  
Michael

---

<div class="post-metadata">

**Author:** ![Uwe\_Zimmermann](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/uwe_zimmermann/32/19039_2.png) [@Uwe\_Zimmermann](https://community.cumulocity.com/u/Uwe_Zimmermann)\
**Post date:** [November 14, 2019, 3:53pm UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/5 "2019-11-14T15:53:32Z")

</div>

I just tried again, and was able to delete the rules.  
I can now go further.  
Thanks.

---

<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/system/32/31990_2.png) [@system](https://community.cumulocity.com/u/system)\
**Post date:** [April 2, 2021, 3:43pm UTC](https://community.cumulocity.com/t/cannot-remove-edit-smart-rule/325/6 "2021-04-02T15:43:46Z")

</div>