# Connection Not found error in webМethods.io

**URL:** <https://community.cumulocity.com/t/connection-not-found-error-in-web-ethods-io/3153>\
**Category:** Forum\
**Tags:** cumulocity\
**Created:** [July 26, 2023, 9:32am UTC](https://community.cumulocity.com/t/connection-not-found-error-in-web-ethods-io/3153 "2023-07-26T09:32:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aatif.jariwala](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@aatif.jariwala](https://community.cumulocity.com/u/aatif.jariwala)\
**Post date:** [July 26, 2023, 9:32am UTC](https://community.cumulocity.com/t/connection-not-found-error-in-web-ethods-io/3153/1 "2023-07-26T09:32:14Z")

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Webmethods io

#### _ **Product/components** used and **version/fix** level:_

Cumulocity IoT,Webmethods io

#### _Detailed explanation of the problem:_

I have triggered my cumulocity account to web methods io connector but it gives some error (Connection not found).

#### _Error messages / **full error** message screenshot / **log** file:_

I have already connected my Cumulocity account to web methods

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/cumulocity/original/3X/4/d/4d2ddb71a1bad5da19a698fe56bc3f5d460baa74.png)

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/cumulocity/original/3X/2/a/2a87434906edee19cb25a95c470a22c5cebb9ad1.png)

#### _Question related to a **free trial** , or to a **production (customer)** instance?_

free trial  
instance:- aatif312

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**Author:** ![Bharath\_Meka1](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/bharath_meka1/32/9510_2.png) [@Bharath\_Meka1](https://community.cumulocity.com/u/Bharath_Meka1)\
**Post date:** [July 26, 2023, 10:23am UTC](https://community.cumulocity.com/t/connection-not-found-error-in-web-ethods-io/3153/3 "2023-07-26T10:23:15Z")

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Hello @aatif.jariwala ,

Looks like you exhausted transaction limit in your tenant, reach out to support team via supporting channel so that they can **flush out** the transactions or increase the count.

Regards,  
Bharath

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/system/32/31990_2.png) [@system](https://community.cumulocity.com/u/system)\
**Post date:** [January 22, 2024, 10:24am UTC](https://community.cumulocity.com/t/connection-not-found-error-in-web-ethods-io/3153/4 "2024-01-22T10:24:08Z")

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