# Device Push connection status **URL:** \ **Category:** Knowledge Base\ **Tags:** device-connectivity\ **Created:** [September 24, 2025, 12:10pm UTC](https://community.cumulocity.com/t/device-push-connection-status/12780 "2025-09-24T12:10:18Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Christian\_Herzog](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/christian_herzog/32/32209_2.png) [@Christian\_Herzog](https://community.cumulocity.com/u/Christian_Herzog)\ **Post date:** [September 24, 2025, 12:10pm UTC](https://community.cumulocity.com/t/device-push-connection-status/12780/1 "2025-09-24T12:10:18Z")
## Problem Why does device status “Push connection” appears gray (not monitored) or red (offline)? ## Documentation > **[Monitoring and controlling devices - Cumulocity documentation](https://cumulocity.com/docs/device-management-application/monitoring-and-controlling-devices/)** > > This documentation offers comprehensive information on the Cumulocity platform both from a user and from a developer perspective. It reflects the latest state of the Cumulocity platform and is continuously updated to align with recent software... ## Additional Information - After device registration this “Push connection” must be initiated from the device, then it turn to green (online) - It is needed if C8y should send operations to the device, e.g. if a mobile phone vibration should be started by C8y - If a device is connected to the platform via MQTT/realtime (long polling) so that the device is able to receive operations - Result is a bidirectional connection: ## Related discussions - [Issue With Push Connection Arrow](https://community.cumulocity.com/t/issue-with-push-connection-arrow/7178) - [PUSH Connection monitoring status issue](https://community.cumulocity.com/t/push-connection-monitoring-status-issue/12345) - [Device connection and status](https://community.cumulocity.com/t/device-connection-and-status/7549)