# Device stays offline after registration and while storing measurement

**URL:** <https://community.cumulocity.com/t/device-stays-offline-after-registration-and-while-storing-measurement/7462>\
**Category:** Forum\
**Tags:** device-connectivity, cumulocity\
**Created:** [August 31, 2023, 9:40am UTC](https://community.cumulocity.com/t/device-stays-offline-after-registration-and-while-storing-measurement/7462 "2023-08-31T09:40:30Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Stefan\_Witschel](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/stefan_witschel/32/31955_2.png) [@Stefan\_Witschel](https://community.cumulocity.com/u/Stefan_Witschel)\
**Post date:** [August 31, 2023, 9:46am UTC](https://community.cumulocity.com/t/device-stays-offline-after-registration-and-while-storing-measurement/7462/2 "2023-08-31T09:46:36Z")

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> [@gagan.shah](#):
>
> custom java microservice and from there we are sending measurements to cumulocity.  
> In cumulocity we are able to view measurements with correct timestamp, but in ‘Device Management’ devices are seems ‘Offline’ and ‘Last communication’ is also not getting updated.

Hi @gagan.shah,

check this [Device connection and status - #2 by Reuben\_Miller2](https://community.cumulocity.com/t/device-connection-and-status/7549/2) and this  
[Device not showing online - #2 by Stefan\_Witschel](https://community.cumulocity.com/t/device-not-showing-online/3607/2)

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