# Encountering Errors with Module Loading in Cumulocity

**URL:** <https://community.cumulocity.com/t/encountering-errors-with-module-loading-in-cumulocity/6216>\
**Category:** Forum\
**Tags:** cumulocity\
**Created:** [September 20, 2024, 11:04am UTC](https://community.cumulocity.com/t/encountering-errors-with-module-loading-in-cumulocity/6216 "2024-09-20T11:04:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chiragdave](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/chiragdave/32/15163_2.png) [@chiragdave](https://community.cumulocity.com/u/chiragdave)\
**Post date:** [September 20, 2024, 11:04am UTC](https://community.cumulocity.com/t/encountering-errors-with-module-loading-in-cumulocity/6216/1 "2024-09-20T11:04:58Z")

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Hi Team,

I’m currently facing issues with a Cumulocity application and would appreciate any guidance or suggestions.  
Here are the details of the problems I’m encountering:

#### _ **Product/components** used and **version/fix** level:_

Cumulocity  
Frontend: 1018.503.117  
Backend: 1018.540.195

#### \*Question related to a **free trial** , or to a **production (customer)** instance?\*License (production - customer)

#### _Detailed explanation of the problem:_

I’m seeing an error related to the `GpPowerbiWidgetModule` which seems to be failing due to an undefined property error. The exact message is:

_Module GpPowerbiWidgetModule could not be loaded. TypeError: Cannot read properties of undefined (reading ‘animation’)_

This error occurs in the context of dynamically loading modules, specifically when trying to load `GpPowerbiWidgetModule`.

#### _Error messages / **full error** message screenshot / **log** file:_

Uploading: image.png…

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/cumulocity/original/3X/1/1/112820a0df65b0a1141ffeed29dec2103e672a44.png)

I’m unsure how to proceed to diagnose or resolve these errors effectively.

Has anyone encountered similar issues or does anyone have recommendations on how to troubleshoot or fix these errors? Any help would be greatly appreciated.

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**Author:** ![Tristan\_Bastian](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/tristan_bastian/32/18259_2.png) [@Tristan\_Bastian](https://community.cumulocity.com/u/Tristan_Bastian)\
**Post date:** [September 21, 2024, 3:51pm UTC](https://community.cumulocity.com/t/encountering-errors-with-module-loading-in-cumulocity/6216/2 "2024-09-21T15:51:59Z")

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Hi @chiragdave,

The `GpPowerbiWidgetModule` seems to be from the [Power BI Widget](https://github.com/Cumulocity-IoT/cumulocity-power-bi-widget-plugin).

Has this Widget been working previously? If so, what did you change in the meantime?

Are you installing this to a custom application or to one of the stock apps? If this issue appears in a custom application, have you checked if it is also present in the stock application?

You could build both your shell application and your plugin in development mode. The stacktrace would then become a bit more useful and it might be possible to identify from where this issue comes.

Regards,  
Tristan

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/system/32/31990_2.png) [@system](https://community.cumulocity.com/u/system)\
**Post date:** [March 20, 2025, 3:52pm UTC](https://community.cumulocity.com/t/encountering-errors-with-module-loading-in-cumulocity/6216/3 "2025-03-20T15:52:11Z")

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Closed on March 20, 2025, 3:52pm UTC

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