Product/components used and version/fix level: Cumulocity IoT Detailed explanation of the problem: I have tried to connect the Cumulocity IoT account to the raspberry pi using the c8y command using thing-edge io in step 2 but this step displays the error and can not connect Cumulocity account Err…

certuser is your user id. You have the password via emal. the tenant is http://aatif312.eu-latest.cumulocity.com Type this in a browser address bar and use the credentials to check you can log on to the tenant.

I followed this command shown in the figure, but it gives the same error :frowning_face: [image]

From what I can tell it looks like you’re now using the correct url and username (though I can’t verify that myself, so I will have to trust you on that). So I can still think of a few scenarios which might be causing you to get a 401 (not authorized) response: You are using the wrong password (o…

It is an ‘external’ user being used. [image] Can you use a different account or allow me to create you one for the certificate upload?

The same problem occurs when I use another different account. How do I give you access to create a new account?

I’ve created a user ‘certuser’. I’ll email you the password.

ok, please share the password to my email

Sent to aatif.jariwala@dnkmail.in

Hi Robert, I have not received the mail yet

Is there an alternative email address I can use?

mdaatif2000.dnk@gmail.com You can send me credentials to this email.

How to Configure and Connect to Cumulocity IoT in Rasbery Pi?

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aatif.jariwala July 8, 2023, 4:30am 40

I am using this Ubuntu 18.04.5 version, not raspberry pi. Is there any issue with the Ubuntu version ??

I have followed your process, but it gives some error, What am I doing wrong?

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How to Configure and Connect to Cumulocity IoT in Rasbery Pi?

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