# Trial account activation

**URL:** <https://community.cumulocity.com/t/trial-account-activation/2505>\
**Category:** Forum\
**Tags:** cumulocity\
**Created:** [March 24, 2020, 6:23pm UTC](https://community.cumulocity.com/t/trial-account-activation/2505 "2020-03-24T18:23:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Francois\_CALVIGNAC](https://avatars.discourse-cdn.com/v4/letter/f/e9a140/32.png) [@Francois\_CALVIGNAC](https://community.cumulocity.com/u/Francois_CALVIGNAC)\
**Post date:** [March 24, 2020, 6:23pm UTC](https://community.cumulocity.com/t/trial-account-activation/2505/1 "2020-03-24T18:23:28Z")

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Hello,

I have received from you the creation of an account in order to have a full access to your Cumulocity IoT platform.  
Unfortunately, I just used the link today, and it seems that it doesn’t work.

Please, can you activate or help me to get this subscription?

Regards

Francois CALVIGNAC  
Capgemini

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**Author:** ![Michael\_Welsing](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Michael\_Welsing](https://community.cumulocity.com/u/Michael_Welsing)\
**Post date:** [April 21, 2020, 10:49am UTC](https://community.cumulocity.com/t/trial-account-activation/2505/2 "2020-04-21T10:49:47Z")

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Hi Francois,

you need to get in contact with the person who created the tenant for you.

best regards  
Michael

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/community.cumulocity.com/system/32/31990_2.png) [@system](https://community.cumulocity.com/u/system)\
**Post date:** [April 2, 2021, 3:44pm UTC](https://community.cumulocity.com/t/trial-account-activation/2505/3 "2021-04-02T15:44:24Z")

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