Hi all,
I’m developing an IOT device communicating with a cumulocity device management server via lwm2m.
In writing automated testing for the lwm2m FOTA process I’ve been running into an issue where the server is consistently cancelling the c8y_firmware operation 1 hour after the device starts to download.
(Apologies for the resolution of the screenshots here. Had to get a little crafty with the limit of 1 attachment.)
Reading the error message, it suggests that another firmware update operation is currently active on the device. However, when I check the control tab all other fota operations are in the failed category and there are no pending or executing operations.
I’m suspecting this comes down to user error as the same process is working fine for a different device and user account. Has anyone encountered a similar issue?