Problem
Why does device status “Push connection” appears gray (not monitored) or red (offline)?
Documentation
Additional Information
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After device registration this “Push connection” must be initiated from the device, then it turn to green (online)
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It is needed if C8y should send operations to the device, e.g. if a mobile phone vibration should be started by C8y
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If a device is connected to the platform via MQTT/realtime (long polling) so that the device is able to receive operations
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Result is a bidirectional connection: