February 4, 2026 - Custom message banners in branding can now be acknowledged and dismissed

Context


Change Type: Feature
Product area: Platform services
Component: Administration
Deployed at: eu.latest.cumulocity.com, apj.cumulocity.com, jp.cumulocity.com, cumulocity.com, us.cumulocity.com, emea.cumulocity.com

Technical details

Build artifact: ui-c8y (1023.23.0)
Internal ID: MTM-65885

Description


Users can now permanently dismiss custom messages configured under Branding > Message Banner. Previously, these messages reappeared every time the page was refreshed, which could disrupt the user experience.

Users can clear these messages from the top of their screen in two ways:

  • Close: Temporarily hides the message. It will reappear the next time the page is refreshed.
  • Acknowledge and close: Confirms the user has read the message. The application will remember this preference for the specific browser being used and will not show the message again.

Note: The message will reappear if the administrator updates the banner configuration with a new text or if the user clears their browser cache.