May 14, 2026 - Enhanced traceability for support user logins in audit logs

Context


Change Type: Improvement
Product area: Platform services
Component: Authentication
Deployed at: eu.latest.cumulocity.com, apj.cumulocity.com, jp.cumulocity.com, cumulocity.com, us.cumulocity.com

Technical details

Build artifact: cumulocity (2026.141.0)
Internal ID: MTM-65573

Description


The audit logging logic for User login actions has been improved to ensure full visibility during subtenant access.

When a support user logs into a subtenant, the audit log entry now consistently records the specific target user being accessed. Previously, if the system used only the <managementTenantUserId>$ identifier, the audit log would omit the impersonated user’s identity.

This has been corrected to ensure that even when the primary administrator account (anonymous user) is utilized, the audit trail explicitly captures and displays the identity of the chosen target user within the subtenant.